Document Resource Center

At Citizens we believe that making things easier on you is the right think to do. Please use the links provided to download important files. If you run into any problems, please give any of our lenders a call or call our Call Center at 317-831-0110.

  • Disputes
  • How to dispute debit card transactions
  • With a Roth IRA, you typically pay taxes on the money before you contribute to your IRA. This means you generally can make qualifying withdraws once you reach 59 1/2 years of age without paying additional taxes on the distributions.
  • A traditional IRA allows you to direct pre-tax income toward investments that can grow tax-deferred until your retirement. You cannot contribute after age 70 ½ and distribution is required at that age.

Featured News & Updates

Customer Service 101: Making the Most of Your Citizens Bank Account
How can a regular checking and savings customer make the most of their account? Citizens Bank Customer Care Supervisor Heather Brown shares the inside scoop... Read More of this article

Citizens Bank Sponsors the Aspire Women's Leadership Series
Citizens Bank is proud to be a title sponsor of the Aspire Women's Leadership Series as part of our unwavering commitment to our Central Indiana... Read More of this article

Meet Our Citizens: Lauren Harmon
When Lauren Harmon was working on getting her degree in elementary school education, she applied for a part-time teller position and something clicked,... Read More of this article
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