Remember–never give away your username/password/or out of band authentication information!
Currently there is a ring of fraudsters who use information gathered in places like the dark web to fool you into thinking the bank is calling you to tell you about fraud on your account.
They are using a phone number mask to make you think they are calling from our number at our home address in Mooresville.
While we make calls to customers to let them know about potential fraud, we do not need your username/password/or out of band authentication to help you. If changes need to be made to your account, we will ask you to do them, not do them for you. If you get one of these calls, hang up immediately and send a chat to us through our chat system or visit us at one of our area branches!
Everybody makes mistakes. That’s why we offer our CheckProtect service. Once enrolled, your checks may be covered (up to a total of $500. Includes bank/NSF fees) in the event that funds aren’t currently available in your account.
To apply for CheckProtect, please see your local branch.
Overdraft protection is available if your checking account is eligible and the following qualifications are met:
*Overdraft fees of $35.00 per overdraft may be imposed for any overdraft created by checks, in-person withdrawals, or by electronic means, as applicable.
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If you’re between the ages of 16 and 23, this account might be perfect for you. There are no monthly service charges on our Student Checking account. We’ll even reimburse you up to $12 per month for ATM fees charged to you by other banks. Hey, students need all the breaks they can get, right?
Learn MoreYou work hard enough, so let your money do more for you through a Money Market Savings Account at Citizens Bank. Earn higher rates of interest and access your funds whenever you need to up to six times per month without penalty.
Learn MoreSince 1931, we’ve put people first. — Our personal banking products are engineered to save you time, money, and most importantly, headaches.
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At Citizens Bank, we’re committed to keeping our local community informed. That’s why we’re ramping up our service to our community to include weekly blog posts educating readers on their finances. We’ll provide posts on important topics- from your personal finances, to your business, and everything in between. We’ve been putting our customers and our […]
Read MoreImage of a mom and her daughter sitting on a sofa as the daughter is adding coins to a piggy bank.
A study by the University of Cambridge found that money habits in children are formed by the time they’re 7 years old. Which means teaching them the value of money as well as healthy habits around it has to start young. You still let kids be kids while instilling those healthy habits in fun and […]
Read MoreClose up image of a man crunching numbers from a calculator on a white desk.
Many people have multiple bank accounts, with each account serving a different purpose. In fact, did you know the typical U.S. consumer maintains 5.3 different bank accounts? In general, checking accounts are for frequent transactions, whereas savings accounts are to put money away. Then you have all different types of loans, from home mortgages to […]
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